Who are we?
‘We’, ‘us’, and ‘our’ refer to Finspective.

Finspective is the trading name for both Finspective Advisory Services Pty Ltd (ACN 630 987 209) and Finspective Lending Solutions Pty Ltd (ACN 630 987 370).

Who else do we represent?
Finspective Advisory Services Pty Ltd is an Authorised Representative of Elders Financial Planning Pty Ltd (ACN 007 997 186).

Finspective Lending Solutions Pty Ltd is an Authorised Credit Representative of Loanworx Group Ltd (ABN 42 875 191 827).

Privacy Policy

Finspective collects your personal information in order to provide you with financial products and services. In order to undertake the management and administration of products and services, it may be necessary for us to disclose your personal information to certain third parties.
We will collect and use information about you during the course of your relationship with either Finspective Advisory Services Pty Ltd or Finsepctive Lending Solutions Pty Ltd.

Collection, use and disclosure of information
We may use and disclose the information we collect about you for the following purposes:
– to assist in providing you with products and services;
– to consider your request for a product or service;
– to enable:
Finspective Adviser Services Pty Ltd or Finspective Lending Solutions Pty Ltd
to provide you with a product or service;
– to tell you about other products or services that may be of interest to you;
– to assist in arrangements with other organisations (for example product issuers) in relation to the promotion or provision of a product or service;
– to manage any accounts or policies which you hold, and perform other administrative and operational tasks (including but not limited to risk management, systems development and testing, credit scoring, staff training and market, customer satisfaction or investment research);
– to consider any concerns or complaints you raise against Finspective and/or its staff and to manage any legal action involving Finspective.;
– to identify, prevent or investigate any fraud, unlawful activity or misconduct (or suspected fraud, unlawful activity or misconduct);
– to identify you or establish your tax status under any Australian or foreign legislation, regulation or treaty or pursuant to an agreement with any tax authority; or
– as required by relevant laws, regulations, codes of practice and external payment systems.
We may disclose your information between Finspective Advisory Services Pty Ltd & Finspective Lending Solutions Pty Ltd following circumstances:
– to provide you with a continued level of service in the event of absence of a staff member;
– to enable an efficient referral of services; or
Absence of relevant information
If you do not provide some or all of the information requested, Finspective may be unable to provide you with products or services.
Information required by law
We may be required by relevant laws to collect certain information from you.
Providing your information to others
We may provide your information to:
– an organisation that has an arrangement with Finspective to jointly offer products and/or has an alliance with Finspective to share information for marketing purposes (and any of its outsourced service providers or agents), to enable them or Finspective to: provide you with products or services; and/or promote a product or service;
– any agent, contractor or service provider of Finspective, engaged to carry out or assist with its functions and activities (for example, office support or para-planning services, IT support providers and mailing houses);
– an organisation that assists Finspective to identify, prevent or investigate fraud, unlawful activity or misconduct;
– regulatory bodies, government agencies, law enforcement bodies and courts;
– other parties Finspective is authorised or required by law or court/tribunal order to disclose information to;
– any person who introduces you to Finspective;
– your referee(s);
– your employer;
– your partner or spouse where they have sought advice jointly with you; or
– your authorised agents; your executor, administrator or trustee in bankruptcy; your legal representative; your attorney; or anyone else acting for you.
If you do not want us to tell you about products or services, please phone or email admin@finspective to withdraw your consent.
Finspective may disclose information to recipients which are
(1) located outside Australia and/or
(2) either not established in or do not carry on business in Australia.

Credit Reporting
If you obtain credit services from us, your personal information, including information about your other credit liabilities, repayments and defaults, may be disclosed to credit reporting bodies. We may also collect this information from credit reporting bodies.

Collecting sensitive information
We will not collect sensitive information about you, such as information about your health, without your consent.
If applicable, we may collect health information with your consent. Your health information will only be disclosed to a service provider or organisation where this is necessary in order to provide you with financial products and services.
Personal information you provide about someone else
If you give us personal information about someone else, please show them a copy of this notice so that they may understand the manner in which their personal information may be used or disclosed in connection with your dealings with us.

Finspective Privacy Policy Contact Details
Email: admin@finspective.com.au
Phone: 1300 319 377
Mail: The Privacy Officer, Finspective, 2/20 Collins Street, Melbourne VIC 3000

Additional Privacy Policy information
Finspective Advisory Services Pty Ltd is bound by the privacy policy of Elders Financial Planning Pty Ltd, which can be viewed here.

Finspective Lending Solutions Pty Ltd is bound by the privacy policy of Loanworx Group Ltd, which can be viewed here.